Privacy Policy

Last updated: 27th February 2026

Welcome to Lydia Phillips Design.

I am a sole trader freelance web designer based in England, UK.

This privacy policy explains how I collect, use, disclose, and protect your personal data when you visit or interact with my website (www.lydiaphillipsdesign.com).

1. Controller

The data controller for the purposes of the UK GDPR is:

Lydia Phillips
Sole Trader of Lydia Phillips Design
Business address: 81 Barlaston Old Road, Trentham, Stoke-on-Trent, ST4 8HD, UK.
Email: hello@lydiaphillipsdesign.com 

2. Information We Collect

I may collect personal data you provide to me directly or automatically when you use the website:

A. Personal data you provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you submit via forms

B. Automatically collected data

  • IP address
  • Browser and device information
  • Pages visited
  • Date and time of visit
  • Cookies and tracking data

This information may be collected using cookies and analytics tools. You can manage cookies through your browser settings (see “Cookies” below).

3. How We Use Your Personal Data

I use your personal data for the following purposes:

  • To respond to enquiries and communicate with you

  • To provide the web design services you request

  • To send service updates and administrative messages

  • To improve my website, services, and user experience

  • To send marketing communications, if you have opted in

4. Marketing Communications

I will only send promotional emails if you have expressly opted in. You can unsubscribe at any time by following the link in my emails or contacting me at hello@lydiaphillipsdesign.com

5. Cookies

My website uses cookies and similar technologies to enhance your experience, such as:

  • Essential cookies (required for basic site functions)
  • Performance/analytics cookies (to understand usage)
  • Functional cookies (to improve functionality)

You can disable cookies in your browser settings, but some parts of the site may not work correctly.

Cookie Policy

6. Third‑Party Services

I use the following third-party services on my website. These services may collect or process personal data independently. I do not control these services, so please review their privacy policies:

  • Google Analytics – collects information about how visitors use my website, such as pages visited, device type, browser, location, and IP address. I use this data to improve my website and user experience. Google Analytics Privacy Policy

  • WPForms – collects the information you submit via the contact form (e.g., name, email, message) to send enquiries to me. WPForms Privacy Policy

I use these services only to provide and improve my website and services. I do not sell or share your personal data for unrelated purposes.

7. Data Sharing and Disclosure

I will not sell your personal information. I may share data with:

  • Service providers who help operate the website or provide services
  • Legal or regulatory authorities if required by law
  • Third parties if you consent or request to share information

8. International Transfers

Your information may be processed or stored outside the UK (e.g., within EU/EEA or by cloud service providers). I ensure adequate protections (e.g., UK adequacy decision or appropriate safeguards) are in place.

9. Data Retention

I retain personal data only as long as necessary for the purposes outlined:

  • Enquiry data: up to 12 months
  • Client project data: for the duration of the contract + 6 years
  • Marketing data: until you unsubscribe

10. Your Rights

Under the UK GDPR you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data (where lawful)

  • Restrict or object to processing

  • Data portability (where applicable)

  • Withdraw consent where processing is based on consent

To exercise your rights, contact me at hello@lydiaphillipsdesign.com 

You also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk

11. Security

I use appropriate technical and organisational measures to protect your personal data (e.g., SSL encryption, secure servers). However, no internet system is fully secure; I cannot guarantee absolute security.

12. Changes to This Policy

I may update this privacy policy from time to time. The latest version will be posted on my website with the “Last updated” date.

Contact

If you have any questions about this policy or your personal data, contact:

Lydia Phillips
Email: hello@lydiaphillipsdesign.com